Privacy Policy
This policy explains what information this website collects, why we collect it, who we share it with, and the choices you have. It applies to spineandjointcenterfortlauderdale.com only.
Please do not send detailed medical information through the website forms. A web form is not a secure channel for protected health information. To discuss symptoms, test results or treatment, please call us on (954) 561-4700. How we handle health information in the course of your care is set out separately in our HIPAA Notice of Privacy Practices.
1. Who we are
Spine & Joint Center is a chiropractic practice located at 410 NE 44th St, Oakland Park, FL 33334. You can reach us on (954) 561-4700 or at info@spineandjointcenterfortlauderdale.com.
Our treating doctors are Dr. Douglas Kellerman, DC (Florida licence CH8001) and Dr. Michael F. Petrie, DC (Florida licence CH3310).
2. Information you give us
The appointment form on our Schedule page and the form on our Contact page collect the following:
- Name — so we know who is asking
- Phone number — so we can call you back to arrange your appointment
- Email address — so we can confirm and follow up
- Message — anything you choose to tell us
When you submit one of these forms, its contents are emailed to info@spineandjointcenterfortlauderdale.com and to drkellerman@gmail.com so that our team can respond. Our email is provided by Google Workspace. If you reply to that email, your reply is sent to our inbox.
Providing this information is voluntary, but we need at least a name and a way to contact you in order to arrange an appointment.
3. Information collected automatically
Like most websites, this site collects some information automatically when you visit:
| What | Detail |
|---|---|
| Analytics | Google Analytics 4, measurement ID G-MPLF435XCW, deployed through Google Tag Manager container GTM-W3GPWW4J |
| What it records | Pages viewed, time on page, approximate location derived from IP address, device and browser type, and the site that referred you |
| Hosting | The site is hosted by Rocket.net and delivered through the Cloudflare content network, which process requests on our behalf |
This information is aggregated and is not used to identify you by name.
4. Cookies
Google Analytics may set cookies in your browser when you load a page so that it can tell returning visits apart from new ones. This site does not currently present a cookie-consent banner, so these cookies may be set as soon as you load a page.
You are in control of cookies:
- You can block or delete cookies at any time in your browser settings.
- You can install Google’s Analytics opt-out browser add-on.
- Blocking cookies does not prevent you from using this website or from contacting us.
5. Why we use this information
- To respond to your enquiry and arrange your appointment
- To confirm, reschedule or follow up on an appointment
- To understand which pages are useful so we can improve the site
- To keep the site secure and working properly
- To meet our legal and professional record-keeping obligations
We do not use this website’s form data for advertising, and we do not sell your information.
6. Who we share it with
We do not sell or rent your personal information. We share it only with service providers who help us run the practice and this website, and only as far as needed:
- Google — Google Workspace for our email, and Google Analytics for site measurement
- Rocket.net — website hosting
- Cloudflare — content delivery and security
We may also disclose information where the law requires it, or to protect the safety of a person. This website does not publish patient testimonials or reviews.
7. How long we keep it
Appointment enquiries that do not become patient records are kept for as long as needed to deal with your enquiry and for a reasonable period afterwards for our own records. Where an enquiry becomes part of your clinical record, it is retained under our HIPAA Notice and applicable Florida record-retention requirements, which are longer. Analytics data is retained according to the retention period configured in Google Analytics.
8. Your choices and rights
You can ask us to:
- tell you what personal information we hold about you through this website;
- correct anything that is wrong;
- delete information that we are not required to keep.
Email info@spineandjointcenterfortlauderdale.com or call (954) 561-4700 and we will respond within a reasonable time. If you are not satisfied with our response, you may contact the Florida Attorney General’s office. Concerns about health information are handled under our HIPAA Notice of Privacy Practices.
If you are a California resident, you may have additional rights under the CCPA. We do not sell personal information. Requests can be made using the contact details above.
9. Children
This website is intended for adults arranging their own or a family member’s care. We do not knowingly collect personal information from children under 13 online. If you believe a child has submitted information through this site, contact us and we will remove it.
10. Security
We take reasonable technical and organisational steps to protect the information we hold, including encrypted transmission (HTTPS) across this site and access controls on our email and hosting accounts. No method of transmission or storage over the internet is completely secure, which is why we ask you not to send detailed medical information through the website forms.
11. Changes to this policy
If we change how this website handles information, we will update this page and revise the date at the top. Continued use of the site after a change means you accept the updated policy.
12. Contact us
Spine & Joint Center
410 NE 44th St, Oakland Park, FL 33334
Phone: (954) 561-4700
Email: info@spineandjointcenterfortlauderdale.com
Related: Terms & Conditions · HIPAA Notice of Privacy Practices
Last updated: October 4, 2026